Pricing
Our THREE $1,000 Guarantees*
Backup
If we can’t get your data recovered from the DDS Rescue device in less than one hour, we’ll pay you $1,000.
Ransomware
If you are using all our security services and get hit with ransomware, we will pay you $1,000.
HIPAA Violation
If you are part of our HIPAA compliance program and get hit with a HIPAA violation, we will give you $1,000 toward our on-staff HIPAA attorney.
Backup & Recovery Services
DDS Rescue® Standard
One-time $499 integration fee.
DDS Rescue® Elite
Hardware purchase required. Please call for pricing
Security Services
HIPAA Training and Compliance
HIPAA Training and Compliance Services
$69/month
- Enterprise-level HIPAA Security Risk Assessment (performed yearly). This includes a complete audit of your current systems. Any failures to adhere to HIPAA guidelines can then be rectified.
- Access to your personalized online HIPAA portal
- Your state’s compliance regulations and how they differ from the Federal regulations
- Initial and yearly required staff training
- Evidence of compliance report (we run a fresh report for you every year)
- On-call technical support with the HIPAA experts
- World-class support from our experienced, on-staff HIPAA Attorney
- Policies and procedures manual, which we create for you
- All forms including all patient-facing forms and business associate agreements (BAA)
- HIPAA incident report form (if needed)
- 2 CE credits upon passing our easy, online 10-question quiz
(Compare to $1,200/yearly for many business-class HIPAA consulting and compliance from companies)
Consulting Services
Prices start at
$199 per hour
Email Management (hosting with encryption)
$10/month per user
5-user minimum
Domain Creation and Installation (server)
Call for pricing
Configuring and Joining Workstations to Domain
Call for pricing
*Details, Exclusions & Additional Requirements
International customers will be responsible for any applicable GST charges.
Security Services
Security Advantage Baseline Services
Requirements: Business-class firewall with active subscription, supported operating systems, backup and data recovery device, and active software support. Not recommended for offices with more than 5 computers
Security Advantage Plus
Requirements: Business-class firewall, supported operating systems, professionally installed domain, backup and data recovery device and active software support.
Services and Devices NOT Supported
Practice Management Software (Eaglesoft, Dentrix, Carestream, Open Dental, etc.)
Details: It is recommended to get support from the vendor
Dental Sensors (Dexis, Patterson Image, Schick, Sidexis, Romexis, Carestream, Gendex, etc.)
Details: It is recommended to get support from the vendor
Intraoral cameras
Details: It is recommended to get support from the vendor
Any server with outstanding technical issue
USB printers
Details: USB printers are not recommended for use in a dental network
Unsupported OS (Windows XP, 7, Server 2008, etc.)
Details: It is not recommended to operate an out-of-date OS. This is a security risk
Hardware older than 5 years (Servers or workstations)
Details: It is not recommended to support hardware more than 5 years old. It is a data risk and not a good investment
Additional Requirements for $1,000 Guarantee
Must have a DDS Rescue backup and data recovery device. Must have all of the services outlined in the Security Advantage Plus package, along with our hosted email. Must be up to date with annual training requirements. Ransomware cannot have been triggered by any outside email account.
Backup Guarantee Restrictions
DDS Rescue will not perform a failover without the approval of client IT unless client approves in writing to move forward with the failover without the approval of the IT Provider. The client must have all recommended Windows updates installed and properly supported by an IT professional, a business class server (Dell or HP) with at least RAID 1, a physical RAID controller, is plugged into a properly functioning business class battery backup, and the server is no more than 6 years old. The Operating System of the Server must be a supported and NON CORRUPT Server Operating System (Server 2019, etc.). The client must not have any outstanding DDS Rescue notifications that have not been addressed by the client. The client must also have a business class firewall, email (microsoft, gmail, or zoho), and antivirus. The client must have had annual HIPAA training in the last year with DDS Rescue. Any software registration or support issues or anything unrelated to recovery time other than the server including awaiting the client IT provider approval are not included in the time calculated for the guarantee. Mass power outages due to acts of God that cause server failure are not covered under the backup guarantee.
